F.A.Q.

We offer holiday packages for dialysis patients looking for vacation in Sicily. We offer various customized packages and we are open all year round. We have two dialysis centers, both in Western Sicily and three seaside holiday locations that we propose to patients. 

Your holiday package may include: haemodialysis, accommodation, and transport. accommodation – dialysis.

 Furthermore, it is possible to book additional services with us such as a taxi from the airport. 

We have agreements with partnership accommodations in three different typologies: apartments / holiday homes, residences, hotels.

Click here to visit the section dedicated to HOLIDAY DIALYSIS and to start planning your travel while on dialysis.

In general, there are no special requirements. All haemodialysis patients can travel if their health conditions do not pose a risk to the patient’s health. It is advisable to consult your doctor first, inform him/her of your travel plans and ask for professional opinion.

However you should remember that traveling for dialysis patients requires more planning and preparation. 

Mucaria Dialysis Centers will help you with your arrangements and will assist you in all booking phases - not only to book your kidney place, but also we will advise you on general management of your holiday dialysis in Italy.

Click here to consult the page dedicated to the HOLIDAY DIALYSIS.

It's easy! Do you want to book a dialysis holiday package? Or just dialysis?

Contact us and explain your needs, and we will find the best offer for you among the different accommodation options and our holiday locations. We will send you a personalized quote.

You can contact us via email at reservation@dialisimucaria.it, through the form, or by phone at +39 0923 836 440.

You can also request the availability of dialysis and the facility you prefer. We will check the actual availability for you. Go to HOLIDAY DIALYSIS OFFERS.

In any case, whether you book the entire package or just the dialysis sessions for your holiday, we will guide you step by step throughout the booking process – from the first call to the documentation phase, and from your arrival to your departure.

 Would you like to book only dialysis? Contact us in the way that suits you best – via email at reservation@dialisimucaria.it, through the form, or by phone at +39 0923 836 440. We will ask for the dates you need the treatment.

We will provide you with information about our dialysis center, the treatment, check the availability of the dialysis room at your preferred dialysis center, and send you all the details via email – along with the required documentation information.

We are located in Western Sicily.

We have two dialysis centers – one in Valderice (near Trapani), and the second in Alcamo (close to Castellammare del Golfo).

The patient can also book accommodations with us in: Trapani, Valderice, San Vito lo Capo, and Castellammare del Golfo.

We invite you to read more information about our dialysis holiday locations on the dedicated website.

In Sicily, you can arrive by plane or by car/and ferry.

You can check the flights to two airports near us:

• Falcone-Borsellino Airport in PALERMO (85 km from Trapani, 90 km from San Vito lo Capo, 45 km from Castellammare del Golfo);
• TRAPANI BIRGI-Marsala Airport (20 km from Trapani, 55 km from San Vito lo Capo, 62 km from Castellammare del Golfo).

Our dialysis center can assist you in booking the transfer service from the airport to your accommodation at a special rate.

If you choose to bring your car by ferry, you should check ferry routes to Palermo's port, e.g. from Rome-Civitavecchia, Genoa, Livorno, Naples, Salerno, or Cagliari. 

You can consult the facilities affiliated with our project Holiday Dialysis in Sicily on the dedicated website under ACCOMMODATIONS or by clicking the following link.

The facilities listed on the website are divided into three categories:

• Apartments / holiday homes;
• Residences;
• Hotels.

The prices of the affiliated facilities vary based on the type, vacation period, and location.
Is there a facility you prefer? We can check the availability for you during your preferred period.

Our dialysis rooms are equipped with electronic and adjustable balance beds with disposable sheets. We do not have chairs available.

Additionally, for the comfort of our patients, the rooms are air-conditioned, and free Wi-Fi is available, as well as a Smart TV system for every setting (with the possibility of headphone access).

During dialysis, snacks and drinks are provided.

You can read more about our Valderice dialysis center in the dedicated section.

You will need to send us the following:

• 1. Dialysis form in our format, with details of your dialysis, health status, and medications being used;
• 2. Test results for HCV, HBS, HIV, MRSA markers;
• 3. ID card;
• 4. Valid health card (EHIC or GHIC) – if it will be used as the basis for payment for your treatment.
• 5. The challenging ones

During the booking process, we will assist you in preparing the necessary medical documents. We will inform you of all the required criteria, timelines, and methods for submitting the documentation to make this process as simple as possible.

Contact us as soon as possible – the earlier we know your plans and needs, the better we can confirm your spot at the dialysis center in the location and during the period you desire.

However, for many patients, we have organized last-minute trips and will do our best to assist you in booking dialysis at any time you contact us.

In this case, remember that you will need to prepare all the necessary documentation at least one week before your arrival.

We offer free transportation for our tourist patients to our accommodation facilities in Trapani and within a 12 km radius from our dialysis center.

For other locations or if the distance between accommodation and dialysis exceeds this range, we can provide transportation services at special discounted rates.

If special transport is required, such as a ramp for disabled patients, you can book this service for an additional fee.

At our Dialysis Center, we have multilingual staff who assist foreign patients, both during the booking process and throughout their treatment.

In addition to Italian and English, our team speaks several other languages: French, Romanian, Czech, Slovak, Polish, and Russian.

The vacation dialysis coordinator will help you choose the vacation package, explain how our program works, and guide you step by step through the booking process.

To date, more than 2,800 patients from 34 different countries, both within and outside Europe, have used our services.

There are no limitations on the number of times you can use dialysis while on vacation. The ability to travel depends on your physical and mental fitness to travel, as well as the availability of dialysis centers.

If you are unable to attend and communicate the reason for cancellation, it is possible to cancel the booked dialysis sessions. A written request must be sent to the assistance service within 7 days of the first dialysis session.

In the case of booking accommodation, the deposit paid to secure the availability of the facility will be retained.

Our center exclusively provides services for patients undergoing hemodialysis treatment.

However, peritoneal dialysis allows the patient to be more flexible in choosing their vacation since they are not dependent on the need to use dialysis services at public or private facilities. The patient can perform their daily treatment directly at their accommodation. The necessary materials can be sent directly by mail from the manufacturer to the address of the chosen accommodation or, more prudently, carried with them while traveling. For more information, we recommend contacting your dedicated vacation coordinator, your head nurse, the ASL, or the supplying company.

For patients residing in non-EU countries and/or European countries not part of the Schengen Agreement, dialysis services can be accessed either through private medical insurance or by paying the cost of the dialysis session through direct billing from an accredited or non-accredited private dialysis center.

In this case, we kindly ask that you contact us directly to receive all the information regarding service costs, payment methods, and reimbursement procedures to provide to your insurance agency or for your own personal use.

We are located in Western Sicily.

To book your appointment, you can contact us by phone (Nephrology Clinic Valderice +39.0923.836440; Nephrology Clinic Alcamo - +39.0924.502366), via email, or by filling out a simple online form. Click here to get started.

The treatment for kidney disease depends on the type of disease. Nephrological treatments are usually aimed not only at short-term relief but also at preventing the possible progression of the disease in the future.

Loss of kidney function can result from a wide variety of conditions, either directly affecting the kidneys (e.g., glomerulonephritis, polycystic kidney disease, repeated kidney infections, etc.) or indirectly (such as diabetes or hypertension). When the kidneys stop functioning properly, waste products accumulate in the blood, posing a serious risk to the patient's health and life. This situation requires renal replacement therapy — either dialysis or a kidney transplant.

In most cases, hemodialysis treatment lasts for life, or until a kidney transplant becomes possible. In some specific cases, such as acute kidney damage, the kidneys may recover their function, and dialysis may no longer be necessary.

During the visit, the doctor will conduct an interview and perform the necessary tests. The nephrologist will assess any changes and concerning symptoms. They may prescribe blood and urine tests and, if necessary, refer the patient for diagnostic imaging such as urography, ultrasound, or scintigraphy.
The most important element of the first consultation with a nephrologist is the medical history. The doctor will ask a series of questions to assess your condition. This information will help the doctor make a more accurate diagnosis and prescribe medication if needed.

Typically, during the first visit, your medical history will be reviewed, an interview will be conducted, and, if necessary, tests such as blood tests, urine tests, and kidney ultrasounds will be ordered.

It’s a good idea to bring with you all relevant test results, including:

• Laboratory test results;
• Radiological exam results (X-rays, ultrasound, CT scan);
• Information about diets you have followed;
• A list of all medications and supplements you are currently using;
• Information about any family medical history;
• A list of your treating physicians with contact information.

A list of your treating physicians with contact information.

Of course, you are encouraged to ask your doctor any questions to gain a better understanding of how your kidneys function and how they impact your health.